Living modernised:
manage space
monetise amenities

Red carpet treatment

BusyLiving is super smart cloud-based solution allowing residential developers to manage critical operational functions from pre-leasing and marketing, to after-sales service, resident communications and maintenance.

A web platform owned by the developer sits alongside a white-labelled mobile app, which can be branded with your corporate identify, giving you brand consistency. It’s beautifully-designed to give occupiers a truly frictionless user experience.

Smart cloud-based technology, branded your way, empowers your staff and residents letting them interact with each other in a way that best suits their modern busy lives.

Because BusyLiving is fully customisable, you can ensure full branded consistency right across the user journey.

It is a solution that spans the development lifecycle: build, sales/lease-up, after-sales and long term operation beyond.

By focussing solely on the customer journey, developers can build brand loyalty through a clear demonstration of service and integrity.

Paper has gone.
Email is dying.
Immediate service = an app

Generate NEW revenue

Connect to your local area

Your app is the place where you can introduce your residents to local service providers and any introductory offers you may have negotiated for them and also a place where residents share using chat channels as well as recommend the best of what they locke locally.

Having your app enables you to create partnerships with local service providers, whether that be a broadband deal, the newsagent, dry cleaners, cleaning service, fitness instructor, dog walker or life coach: firstly to increase your lifestyle offering and also so when you turn on ordering through your app you earn your revenue share.

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Commercialise amenities

Our dashboard helps drive revenue and performance. Site staff can see what is not fully booked, use tools to market events and create special offers. Residents are asked to rate what they use and card pay means that transactions are cashless and secure. There are over 150 pre-made event flyers ready to go whether it be private dining, dance classes, private tuition, co-working space, or golf practice we have built all the tools you need to tap into the entice and engage millennial culture.

Marketing: 6 ways

App notifications
We can enable your buildings for biometric entry by fingerprint or facial recognition to remove the need for keys, and tie building entry to truly authorised persons whilst enabling residents to grant guest access on a short term basis.

Broadcast on Site TV
Freeze Site TV on your event, or as a carousel from your news feed

Print a Poster
Add the date and time to ready-made posters, or build your own

Pretty html emails
For app users and any email list you import

Social & Event chat channel
Post chat about your event to build the hype

News feed
If there is a lot going on –create a news feed

Next Gen Housing
The big data

Modern next-gen housing is delivered not built, is consumed as well as lived in, and needs to add cudos to its discerning residents as well as look after their mental health. Tech, branded your way offers your residents a frictionless way to interact with each other, your people and all that your destination has to offer. There may be life in any building, but it is the connectivity of modern tech that brings the lifestyle.

The aim of BusyLiving is to simply all the key transactions that typically take up time and energy. With the mobile app, users can agree contracts and manage daily issues such as maintenance or room hire. For the developer, this simplifies and streamlines previously admin-heavy processes, while allowing new revenue-generating activities to be automated and directly linked to accounting systems.

Having your own app offers smarter ways to collect data, simplify transactions and share information by reading from and feeding into your databases. You can customise it to manage your own particular customer journeys, linking your people and service providers together to make everything truly frictionless.

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Build loyalty and referrals

Customers can...
Check news
Book events
Rate things
Download guest app during the viewing,
Browse all you offerby leaving site with your brand installed on their phone
Compare different plots after they have left site: the app provides a central place to host virtual tours, photos and floorplans,
Reserve plots, and buy add-ons
Choose options e.g., kitchen or floor colours from photo carousels,
Book move-in slots to avoid bottlenecks on site,
E-check-in and provide their preferences for marketing: future homes, amenities and events,

Beyond move-in

Your own app can handle functional challenges such as guarantees or other issues deal with by the managing agent. Beyond that, it enables customers to connect with each other supporting the creation of communities.

Customers can...
Message the building team: the concierge, housekeeping, site staff, your customer care team or the Managing Agent
Reach out via 121 chat with neighbours
Share via community chat channels
Photo log their issues 24/7 and be automatically routed to After Sales or the Managing Agent – based on the issue.
Book amenities - e.g., cinema room, workspace, fitness class etc..
Buy stock – e.g., tuck shop or building fobs
Book an apartment clean – based on available housekeepers
Connect to 3rd parties - e.g., laundry or dog walkers
Rent extras - e.g., store room or bicycle

As well as gamifying the mundane things, you can enable residents to set their status on login to ‘self-isolating’, or ‘fancy a chat’ or whatever kick starts your community. Use residents recommendations to auto-generate posts to get things started, the app also enables you to put the tools for events and marketing into your resident committee’s hands.

Enhanced security

We can enable your buildings for biometric entry by fingerprint or facial recognition to remove the need for keys, and tie building entry to truly authorised persons whilst enabling residents to grant guest access on a short term basis.

Reduce work for all your teams

Sales or Lease-up,
Construction & QA,
After sales/Customer Care,
Your Managing Agent or Operator

Imagine less emails: exactly the data you need automatically input into your database, auto receipted with your ‘target response times’ to help manage customer expectations,
Go further, if you map the contractor/installer to a repair type – then let the app, send jobs automatically to the nominated contractor too,
Learn from ratings: jobs passed to contractors show your ‘response targets’ and collect customer ratings making performance management easier,
Enable self-help: your customers finding paint colours, appliance manuals, as-built plans and QA handover sheets on their phone.
Your resident manual: transferable resident to resident, in their hands,
Cashless transactions: with auto transfer of monies to your account