BusyLiving is a super smart cloud-based solution for managing multi-let offices, workspaces and co-working hubs.

There’s a web platform allowing all critical functions to be easily managed – from contracts to cashless payments. And alongside this, a white-labelled mobile app, which can be branded with your corporate identify and beautifully-designed to raise the bar and set a new standard whilst giving occupiers a truly frictionless user experience.

The aim of BusyLiving is to simply all the key transactions that typically take up time and energy. With the mobile app, users can agree workspace licence agreements, book, buy, rent: you get a cashless community. Your customers can browse space and amenities available; whilst you can bolt on other revenue-generating activities.

The app is designed to manage customer journeys and interactions with the building, the community, your people and 3rd party service providers: it makes light work of service and delivers an efficient frictionless experience to establish unparalleled levels of brand loyalty and advocacy.

• Sales or Lease-up
• Front of House
• Centre Manager
• Your Operator

Having your own app offers smarter ways to collect data, simplifies transactions and showcases your spaces, places, stock and amenities. It takes care of credit control as not only can site staff see unpaid rent/licence fees on the dashboard, if linked to access control systems then there is the option of barring access and referring those with unpaid fees to Reception. With other bookings and amenities paid by card at point of sale, the situation of running up large arrears simply won’t occur. It can share information by reading from and feeding into your databases and plug and play with accounting systems too.

Put simply it is a personalisable toolkit to monetise your space, amenities and add-ons. Site staff can see what is under booked to adjust pricing, or to create offers, event invites, taster sessions and discount vouchers using the marketing module. Ready-made flyers and adverts instantly make your team professional marketers and your customers can use the same module to promote their events too.

The dashboard for your team helps drive revenue and performance: they can see what is not fully booked, use tools to market events and create special offers. Your community are asked to rate what they use and card pay means transactions are cashless and secure. There hundreds of pre-made event flyers ready to go, and staff and community members can use built-in tools to entice, invite and engage.

An app to bring people, services and their interactions with the building together in a meaningful way.

As well as gamifying the mundane things, you can enable occupiers to set their status on login to ‘in-need, or ‘fancy a chat’ or whatever kick starts your community. And, if you collect users recommendations during sign up you can get the app to auto-generate posts to get things started. With the tools to drive events and marketing into your user’s hands you have everything you need to build a thriving community.

Customers can…

E-check-in enhances the customer experience, collects the data you need and enables your team to know who is arriving and when – that way everyone can be welcomed by name, as a VIP. Add a few questions about preferences or interests to trigger complimentary tickets to amenities or events and stay GDPR compliant.

The app can integrate with biometric security systems such as facial recognition or fingerprint technology. This not only removes the need for keys, fobs and cards, it also improves building security and can stop those who have not paid their fees entering.

Connecting the app to access security gives the opportunity to enable your customers when booking a meeting room to send meeting invites and guest access passes to their visitors. Visitors can pre-clear themselves for building access by taking a photo so that facial recognition systems let them in. You get another signed up user to build your brand.